What is a PATIENT ADVOCATE?

A patient advocate is a professional who supports clients in navigating the complexities of the healthcare system. Patient advocates work directly with patients, their families & Caregivers, medical professionals and sometimes Legal counsel. Patient advocacy aims to ensure that patients have a voice in the choices made surrounding their healthcare.

A patient advocate can help you communicate with your health providers to ensure that you receive the care that you need. They can help you gain access to resources that will help at various points in your healthcare journey. Patient advocates can also help you understand medical billing, records and insurance. They can help you gather support from others and the knowledge you need to advocate for your care.

Your patient advocate is not a licensed Physician. If you have a medical condition or mental health concerns you should be under the care of licensed medical professionals. YOUr Patient advocate can help support you as You discuss your concerns with the licensed providers who are caring for you.

Your patient advocate can provide resources and suggestions for referral to other providers if you have concerns that are not being met.

Patient advocates are available to help clients safely and successfully navigate their healthcare PLan.

Additional Resources on Patient Advocacy

Patient Advocacy Certification Board https://pacboard.orG

Patient Advocate Foundation Https://patientadvocate.org

National Patient Advocate Foundation https://npaf.org

Centers for Medicare and Medicaid Services https://cms.gov

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